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    ReadyFlow home

    Help & Support

    Find answers to common questions, view step-by-step guides for the onboarding process, or get in touch with our support team.

    Step-by-Step Guides

    Uploading Documents

    1. Go to the Compliance Documents section.

    2. Select the document type you wish to upload.

    3. Click the upload area or drag and drop your file.

    4. Ensure all corners and sides are visible and the text is clear.

    5. Make sure the file is under 10MB.

    6. Click submit to save your document.

    Requesting Training

    If you need to complete mandatory training or require access to our training suite, please contact our Recruitment Team at info@azilemedical.com and we will provide you with details on how to access and complete the required courses.

    1. Email the Recruitment Team to request training access.

    2. We will provide information on how to access our training suite.

    3. Once completed, download your certificates.

    4. Upload the certificates to the Compliance Documents section.

    5. Ensure the completion dates match the certificates.

    Requesting Enhanced DBS

    If you do not have an Enhanced DBS certificate or need a new one, please contact our Recruitment Team at info@azilemedical.com to request a new DBS application.

    1. Email the Recruitment Team to request a DBS application.

    2. Our team will send you a link to our DBS portal.

    3. Complete the DBS application and pay the required fee.

    4. Provide your certificate number in ReadyFlow once received.

    Frequently Asked Questions

    Contact Support

    Need further assistance? Send us a message and our recruitment team will get back to you.

    You can also call us Tuesday to Friday, 9am–5pm on 07700 167930.

    Call Us

    07700 167930
    Tuesday to Friday, 9am–5pm